IPhone users experiencing slowdowns from software updates will soon receive reimbursement.
The company has been directed to pay $310 million to $500 million to nearly three million users with pre-2018 model iPhones.
This development stems from a 2018 class-action lawsuit alleging Apple deliberately released software updates to prompt users into upgrading. The stunt has been dubbed “batterygate,” and the scandal has been described as one of the most significant consumer frauds in history.
In March 2020, the company consented to pay over $500 million to address the matter. Yet, payments faced delays due to objections from two iPhone users over the settlement terms. This week, their appeal was dismissed by the 9th U.S. Circuit Court of Appeals, ensuring customers will now receive their funds.
The legal dispute revolved around discreet mobile software that deliberately slowed down phones to prevent ‘unintended power-offs.’
In December 2017, Apple acknowledged altering iOS software to intentionally reduce the performance of older iPhones with declining battery life. Initially, the tech firm contended that the software updates were aimed at preventing older batteries from causing unexpected device shutdowns.
They also strongly denied any intent to coerce consumers into upgrading to newer models. Furthermore, Apple asserted that replacing older batteries would restore the iPhone’s normal speed.
Critics alleged that Apple covertly pressured users into purchasing phones earlier than needed. The backlash compelled Apple to enhance its software and provide substantial discounts for battery replacements.
Under the settlement terms, Apple was required to furnish the claims administrator with information regarding everyone who had owned or leased the affected models.
The covered devices encompassed iPhone 6, 6 Plus, 6s, 6s Plus, and SE models operating on iOS 10.2.1 or later prior to December 21, 2017, along with iPhone 7 and 7 Plus devices running iOS 11.2 or later prior to that date.
Users were required to submit claims by October 6, 2020. Approximately 3 million claims were submitted, as stated by Tyson Redenbarger, a lawyer representing customers in the lawsuit.
Users who submitted claims can anticipate a $65 payment from Apple, though the exact amount will hinge on the total count of approved claims.
Apple has agreed to pay a minimum of $310 million and up to $500 million in compensation for slowing down old iPhones, depending on the claims filed. https://t.co/Agpy05uT1u
— USA TODAY (@USATODAY) August 16, 2023
Only impacted users who made claims before October 6th, 2020, qualify for the payment.
Presently, the timeline for dispensing settlement payments to eligible users remains uncertain.